Every now and then we’ll get customers who are having trouble with their Givi products regarding keys. In some cases the customer has bought several Givi products and have too many different keys. Some people have lost keys and have too few. Perhaps you have a broken lock or a twisted key? Need a replacement? No matter the case, I thought I’d write a blog to help out and give people a better idea of what they should do about these problems by making a sort of FAQ.
Q- I have several Givi Luggage products and I have too many keys. Can I change the locks so that they all take the same key?
A- Actually, yes you can. You can purchase new Givi lock and barrel kits so that you can change them on all of your Givi products to use the same set of keys. They come in packs of two, three and five, so you can have as many as five Givi cases that all operate on the same key.
Q- I have lost my keys for my Givi case, is there anything I can do?
A- Don’t panic, there is something that can be done. If you can get the 3 digit number off the barrel. If it’s locked shut and you have no keys, you may need to have a locksmith jimmy it open for you. Once you have the three digit number off the barrel you can contact Givi and they may have a key with the same code. There is no guarantee that they will send you one though- Givi can’t officially sell keys by number for security reasons but it’s still worth an ask. If they do send you one, you may also want to ask them to include a blank key with it, so that if the first key works you can have the blank key cut the same. Alternatively, if you get the case/s open, you can just replace the locks and barrels with a kit instead. Or you can try using a sharp 8mm drill at a slow speed and drill the lock out slowly- but of course I’m not officially allowed to condone this. Plus you’ll kick yourself for it if you end up finding those lost keys.
Q- The barrel on my lock is broken. What can I do?
A- I’m sorry, friend, the only thing you can do now is replace it. If the lock is broken in such a way that it is jammed closed then you can maybe try asking a locksmith to work their magic. Or maybe try drilling it out using a sharp 8mm drill at a slow speed and go through, drilling the lock out gradually but of course, I’m not allowed to say “You should do this” officially. So only even consider it as an absolute last resort.
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